Duration January 2012 – December 2012

Project Manager Michael Fox


From 2012 ISInova has developed the trainee academy for Heckert GmbH, Chemnitz. In the trainings of the apprentice academy, essential social and methodical competences for a successful start into the training and the work at Heckert are imparted in addition to the vocational training. The training program for apprentices and students includes an apprentice etiquette, telephone and team training, the learning of presentation and working techniques and burnout prevention. ISInova-Trainer Dipl.-Psych. Michael Fox is the trainer responsible for the content of the training. A descriptive report from the trainee etiquette and a short interview with the trainer about small talk can be found under the following links: FP: Knigge and FP: Tabu (German)

Contact: Michael Fox (

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